SMS Notifications
CritterRoute SMS Notification Consent
This page explains how users can opt in to account-related SMS notifications from CritterRoute and how they can opt out at any time.
Types of SMS Messages Users May Receive
SMS messages are account-related and tied to marketplace activity.
- New message notifications
- Transport inquiry alerts
- Booking activity updates
- Account updates
- Support communications
Opt-In Process
Users may opt in by entering their phone number in their CritterRoute profile settings and checking the optional SMS consent checkbox.
“By providing your phone number, you agree to receive account-related SMS notifications from CritterRoute, including new messages, transport inquiries, booking activity, account updates, and support communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.”
CritterRoute stores whether consent was given and the timestamp when consent was provided.
Opt-Out Instructions
Users can opt out of SMS notifications at any time by replying STOP to any SMS message from CritterRoute.
Message frequency varies. Message and data rates may apply.
Support Contact Information
For SMS notification questions or support, contact CritterRoute:
support@critterroute.com
Users may also visit the Help & Support page on CritterRoute.